Payment Protection Complaints

Published / Last Updated on 28/05/2010

Payment Protection Complaints Extended

by Ashley Clark, Director

The FSA has introduced a temporary rule to allow customers wishing to complain about their Payment Protection Insurance (PPI) policy more time to refer their case to the Financial Ombudsman Service.

The date has been extended by 5 months to 27 October 2010.

Our View: There will always be cases of mis-selling where a policy was either not needed or suitable but the fact remains that payment protection insurance is a valuable insurance policy.  If you are thinking of cancelling, think twice, especially if you have cover included in the event of redundancy or sickness.

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