State Pensions and Benefits Payments Bank Account Change

If you have set up a basic ‘card’ only account with the Post Office to receive your state pension or universal credit benefits payments, these bank accounts will be closed on 30 November 2021.

The Department for Work and Pensions has decided not to renew its contract with the Post Office, this is a direct link between the DWP and Post Office.

It is estimated that over 750,000 people have a Post Office card account and from December, they will need to open a new bank account with the Post Office or another bank.

You will then need to contact the DWP to advise them of your account change.

You can contact DWP via 0800 085 7133 to notify any bank account change.

For those that do not have another account or cannot open another account, you can arrange for your payments to be sent to any Paypoint outlet.  This may be one of your local, smaller retail shops or newsagents or corner shops.

Comment

For whatever reason, this must surely be about the costs of running the service.