Last week the Financial Ombudsmen ruled against C&G (part of Lloyds TSB) in the area of dual pricing of mortgages. This is where lenders have been offering different types of base rate to different clients. This has been seen as not being fair.
The ruling against C&G could cost in excess of £80m in compensation payments to their customers. This ruling follows a similar ruling against Nationwide earlier this year.
Search the archive for previous dual pricing stories.