Government Consumer Watchdogs To Be Merged

Published / Last Updated on 19/02/2006

The Government is planning to combine five consumer bodies into one, to improve consumer protection. The five bodies that are being merged are the

  • Financial Services Consumer Panel
  • National Consumer Council
  • Energywatch
  • Postwatch
  • Ofcom Consumer Panel

The new panel will be known as Consumer Direct. 

Our view 

In our experience, anything with the word "direct" in it tends to offer poorer service.

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