FSA Factsheet - Your endowment mortgage - time to decide The FSA has published a factsheet giving guidance for consumers who have or have had an endowment mortgage. The guide urges consumers to "take action now" - if they think they have a valid complaint or they may lose their right to complain.
The guide includes help on how to decide what action to take, explains what a valid complaint is, has decision trees and other points to help consumers with concerns. You can obtain a copy of the publication form the FSA web site by clicking here.