Yves & Co* - The Tale Of Two Companies - It Is the Little Things That Count
Make Your Choice:
Initial Telephone Contact:
Telephone answered - after 7 rings
How answered? - gruff, gallic voice
Who you need to speak to - person is away from their desk, they promise to ring you back - it takes two hours
Directions - they send you a map showing you how to find them
At The Meeting:
First Impressions - the reception table is covered in magazines and newspapers, all in French
Language - the Partner speaks in "pidgin" English
Jargon - the Partner uses technical language and jargon
Your Options Explained - the Partner lists the options but does not actually come off the fence and give you a clear recommendation
Questions - the Partner only answers the questions that you ask
Follow Up ............. Report - four days later you receive a written proposal by post - accompanied by a self congratulatory glossy brochure
Price - you are quoted £10,000
Who would you use? Please view the responses from the menu on the left from Xavier & Co* and decide who you would use.
* These are entirely fictitious companies and not based upon any one company. Any resemblance to real companies trading under these names or similar is entirely coincidental and is not intended as a reflection of the service offered by such companies.